United States Privacy Policy Last Update: July 1, 2024
QTIS AI respects your privacy and values the relationship we have with you.
QTIS AI has a diverse portfolio of prestige brands. You can find a list of these brands on www.qtis.ai, each referred to in this Privacy Policy as a “Brand”.
This Privacy Policy describes how QTIS AI brands in the US (“QTIS”, “we”, “us”, “our”) collect, use, disclose, and safeguard your personal information, including sensitive personal information. Unless otherwise indicated, all Brands in the US follow this Privacy Policy.
TABLE OF CONTENTS
Personal information we process
How we collect personal information
How we use personal information
How we share personal information
How you control your personal information
How we use cookies
How we use personal information to advertise
International transfers
How we protect personal information
How long we retain personal information
How we treat children’s personal information
Updates to our privacy policy
How to contact us
State-specific disclosures
PERSONAL INFORMATION WE PROCESS
We may collect or process the following types of personal information about you. The specific personal information we collect about you will vary depending on how you interact with us:
Contact information and personal identifiers (e.g., name, address, email, phone number, social media handle)
Device identifiers (e.g., MAC address, IP address, cookies)
Demographic information (e.g., age, sex, gender, ethnicity)
Physical characteristics (e.g., hair type/color, skin type, eye color)
Biometric information (e.g., facial geometry via images, scans, or 3D representations)
Commercial information (e.g., products/services purchased, returned, preferences)
Payment information (e.g., card number, billing/delivery address)
Identity verification information (e.g., photo ID, loyalty member ID, passwords)
Online/network activity information (e.g., website interactions, browsing history, logs)
Geolocation information (e.g., GPS coordinates, device location)
Audio and visual information (e.g., customer service recordings, in-store surveillance)
Professional or employment-related information (e.g., certifications, licenses)
Health and medical information (e.g., skincare concerns, diagnoses, medical history)
User content (e.g., photos, videos, reviews, comments)
Inferences drawn from the above information
HOW WE COLLECT PERSONAL INFORMATION
We collect personal information from various sources:
Directly from you (e.g., purchases, surveys, account creation, customer support)
From friends/family members (e.g., gifts, referrals)
Website/email interactions (e.g., cookies, pixel tags, device identifiers)
In-store and offline technologies (e.g., surveillance, WiFi, traffic counting devices)
Business partners/service providers (e.g., advertising networks, analytics providers)
Social media platforms (e.g., Facebook, Instagram, Twitter, Pinterest, Google)
Other QTIS Brands that you interact with
We may combine information collected across these sources.
HOW WE USE PERSONAL INFORMATION
We may use your personal information:
To provide products/services, fulfill orders, and process payments.
To communicate with you, respond to inquiries, and assist with support.
To administer events, contests, surveys, and promotions.
For marketing and advertising, including personalized messages.
To operate/improve websites and mobile applications.
To conduct business analytics, quality assurance, and research.
For security and legal purposes (e.g., fraud prevention, compliance).
To audit interactions and measure effectiveness.
To identify and repair website/application issues.
For any other purpose we provide notice for at the time of collection.
HOW WE SHARE PERSONAL INFORMATION
We may share your personal information with:
Our Brands: Other QTIS Brands for marketing, advertising, and business purposes.
Subsidiaries and Affiliates: On a need-to-know basis.
Service Providers: To perform services like payment processing, analytics, and advertising.
Corporate Transaction Parties: In the event of mergers, sales, or similar.
Advertising Companies: For targeted advertising purposes.
Other Third Parties: Law enforcement, fraud prevention, or with your consent.
We do not share text message originator opt-in data with third parties, except as required for message services.
HOW YOU CONTROL YOUR PERSONAL INFORMATION
You have rights and choices regarding your personal information:
Access, Update, or Delete: Use our Privacy Request Portal to make requests.
Marketing Preferences: Edit preferences through your account or unsubscribe.
Cookie Preferences: Adjust via browser settings or through our "Manage Cookies" link.
Opt-Out of Sale/Sharing: Use the "Do Not Sell or Share My Personal Information" link.
HOW WE USE COOKIES
Cookies help personalize your experience on our websites. You can manage your preferences via browser settings or through the "Manage Cookies" link on our sites.
HOW WE USE PERSONAL INFORMATION TO ADVERTISE
We may use your personal information for targeted advertising. You can opt-out of these activities via our cookie settings or Privacy Request Portal.
INTERNATIONAL TRANSFERS
Your personal information may be transferred, stored, or processed outside the United States, subject to applicable laws.
HOW WE PROTECT PERSONAL INFORMATION
We maintain safeguards to protect against unauthorized access, loss, or misuse of your personal information.
HOW LONG WE RETAIN PERSONAL INFORMATION
We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or protect our rights.
CHILDREN’S PERSONAL INFORMATION
Our products/services are not intended for children under 13. If you believe a child has provided us personal information, please contact us.
UPDATES TO OUR PRIVACY POLICY
This policy may be updated periodically. We will post significant changes on our websites.
HOW TO CONTACT US
For questions or to exercise your rights, contact us via:
Privacy Request Portal
Email: privacy@qtis.ai
STATE-SPECIFIC DISCLOSURES
California Residents
This section applies solely to California residents and supplements our Privacy Policy above.
Collection and Disclosure of personal information
We may collect and disclose or may have collected and disclosed your personal information to certain categories of third parties, as described below.
Category
Disclose to Third Parties
Contact information and personal identifiers
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Device Identifiers
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Demographic information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Law enforcement authorities or other government officials where required or permitted by law
Physical characteristics
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Law enforcement authorities or other government officials where required or permitted by law
Biometric information
We may disclose or may have disclosed this personal information to:
Service Providers
Commercial information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Payment information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Identity verification information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Online or network activity information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Geolocation information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Audio and visual information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Law enforcement authorities or other government officials where required or permitted by law
Professional or employment related information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Law enforcement authorities or other government officials where required or permitted by law
Health and medical information
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Law enforcement authorities or other government officials where required or permitted by law
User Content
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Law enforcement authorities or other government officials where required or permitted by law
Inferences
We may disclose or may have disclosed this personal information to:
Our Brands
Our Subsidiaries and Affiliates
Service Providers
Law enforcement authorities or other government officials where required or permitted by law
In addition to the purposes set forth in the How We Use personal information and How We Share personal information sections set forth and above, we collect and may disclose this personal information for the following business or commercial purposes:
To audit our interactions with you to ensure compliance with applicable law and to measure the effectiveness of our products, services, and advertisements;
To detect, prevent, and prosecute harmful, fraudulent, or illegal activity;
To identify and repair bugs on our websites or mobile applications;
To provide services, such as customer service, order fulfillment, and payment processing, which we either conduct or engage service providers to conduct on our behalf;
For research and development;
To further our business goals, including to advertise our products and services; and
For quality assurance.
Collection and Use of Sensitive personal information
We may collect certain categories of personal information that may be used to infer characteristics about consumers. Some of these categories used to infer characteristics about consumers may be considered Sensitive personal information under applicable law such as health and medical information like your skincare concerns and demographic information. In addition to the purposes set forth above, we use this information to further our business goals, such as to advertise our products and services or provide personalized product recommendations.
Sale or Sharing of personal information
We do not sell or share your personal information for monetary consideration. Certain advertising practices, such as those described in the How We Use personal information to Advertise section, may be considered a “sale” or “sharing” (for cross-context behavioral advertising) under applicable laws when the personal information is exchanged for non-monetary consideration. You have the right to opt-out of these types of disclosures of your personal information. We may “sell” or “share” (or may have “sold” or “shared”) the following categories of personal information to the third parties listed below:
Category
Sold to or shared with Third Parties
Contact Information and personal Identifiers
Device identifiers
Online or network activity information
Commercial information
Inferences
We may sell or share or may have sold or shared this personal information to:
Advertising companies
Our Brands
We do not have actual knowledge that we sell or share the personal information of individuals under 16 years of age. We do not sell or share sensitive personal information.
Financial Incentives
We may offer you various financial incentives such as discounts and special offers when you provide us with personal information including contact information and identifiers such as your name, email address and/or mobile phone number. When you sign-up for one of our Brand loyalty programs, email lists or other discounts and special offers, you opt-in to a financial incentive. You may withdraw from a financial incentive at any time by opting-out from the Brand emails you initially signed-up for, or closing your Brand loyalty member account. Generally, we do not assign monetary or other value to personal information, however, California law requires that we assign such value in the context of financial incentives. In such context, the value of the personal information is related to the estimated cost of providing the relevant financial incentive(s) for which the personal information was collected.
Colorado Residents
This section applies solely to Colorado residents and supplements our Privacy Policy above.
We may collect, use and share personal information for certain processing purposes, including those described in the chart below. For more information on the categories of personal information we may collect and how we may use such personal information, please see “Personal Information We Process” and “How We Use Personal Information” above.
Category
Processing Purposes (see full list below)
Used for Targeting Advertising
Sold or Shared
Contact information and personal identifiers
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys, promotions or product reviews
For marketing and advertising
To operate and understand your use of our websites and mobile applications
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
For quality assurance
Yes
Sold to:
Advertising Companies
Our Brands
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Device Identifiers
To provide products and services to you
To administer your participation in special events, contests, sweepstakes, surveys, promotions or product reviews
For marketing and advertising
To operate and understand your use of our websites and mobile applications
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
Yes
Sold to:
Advertising Companies
Our Brands
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Demographic information
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys, promotions or product reviews
For marketing and advertising
To operate and understand your use of our websites and mobile applications
To operate and improve our business
For legal and security purposes
For research and development
For quality assurance
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Law enforcement authorities or other government officials where required or permitted by law
Physical characteristics
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys, promotions or product reviews
For marketing and advertising
To operate and improve our business
For legal and security purposes
To identify and repair bugs on our websites or mobile applications
For research and development
For quality assurance
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Law enforcement authorities or other government officials where required or permitted by law
Biometric information
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys, promotions or product reviews
For marketing and advertising
To operate and improve our business
For legal and security purposes
For research and development
No
Sold to:
N/A
Shared with:
Service Providers*
Commercial information
To provide products and services to you
To communicate with you
For marketing and advertising
To operate and understand your use of our websites and mobile applications
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
For quality assurance
Yes
Sold to:
Advertising Companies
Our Brands
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Payment information
To provide products and services to you
To communicate with you
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Identity verification information
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys or promotions
To operate and improve our business
For legal and security purposes
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Online or network activity information
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys, promotions or product reviews
For marketing and advertising
To operate and understand your use of our websites and mobile applications
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
For quality assurance
Yes
Sold to:
Advertising Companies
Our Brands
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Geolocation information
To provide products and services to you
To communicate with you
For marketing and advertising
To operate and understand your use of our websites and mobile applications
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Audio and visual information
To provide products and services to you
To communicate with you
For marketing and advertising
To operate and understand your use of our websites and mobile applications
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
For quality assurance
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
Professional or employment related information
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys or promotions
For marketing and advertising
To operate and understand your use of our websites and mobile applications
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
For quality assurance
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Law enforcement authorities or other government officials where required or permitted by law
Health and medical information
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys or promotions
For legal and security purposes
To identify and repair bugs on our websites or mobile applications
For research and development
For quality assurance
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Law enforcement authorities or other government officials where required or permitted by law
User Content
To provide products and services to you
To communicate with you
To administer your participation in special events, contests, sweepstakes, surveys or promotions
For marketing and advertising
To operate and improve our business
For legal and security purposes
To audit our interactions with you
To identify and repair bugs on our websites or mobile applications
For research and development
For quality assurance
No
Sold to:
N/A
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Law enforcement authorities or other government officials where required or permitted by law
Inferences
To provide products and services to you
To communicate with you
For marketing and advertising
To operate and improve our business
For legal and security purposes
For research and development
For quality assurance
Yes
Sold to:
Advertising Companies
Our Brands
Shared with:
Our Brands
Our Subsidiaries and Affiliates
Service Providers*
Fraud detection providers
Law enforcement authorities or other government officials where required or permitted by law
*Service Providers include: operating system and platform providers, data analytics providers, and digital advertising providers.
Processing Purposes:
To provide products and services to you, such as fulfilling orders and processing payments, creating, servicing and/or maintaining your account or loyalty program membership, identifying concerns and assisting with product recommendations, providing real time support via our automated virtual agent and live person chat feature on one of our websites and maintaining a transcript of the chat, and managing current or past purchases.
To communicate with you, including to respond to your inquiries or complaints, and to help you place an order.
To administer your participation in special events, contests, sweepstakes, surveys or promotions.
For marketing and advertising, such as to send you postal mail, text messages, email, push notifications or other messages, show you advertisements for products and/or services tailored to your interests on social media and other websites.
To operate and understand your use of our websites and mobile applications, such as to remember your personal information so you do not have to re-enter it, understand your preferred method of purchasing with us; determine what browser and devices you use to visit our websites or mobile applications; and to evaluate and improve our services, advertisements, websites and mobile applications.
To operate and improve our business, including to conduct analytics, provide quality assurance and process adverse event or product related claims, conduct research and development, and perform accounting, auditing and other internal business functions.
For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, and to comply with applicable legal requirements, relevant industry standards and our policies.
To audit our interactions with you to ensure compliance with applicable law and to measure the effectiveness of our products, services, and advertisements.
To identify and repair bugs on our websites or mobile applications.
Illinois Residents
This section applies solely to Illinois residents and supplements our Privacy Policy above.
As indicated in our Privacy Policy, we may collect sensitive personal information including biometric information such as facial geometry if you use certain of our virtual try-on applications. For Illinois residents who provide us with biometric information (such as during use of our virtual try-on applications), in accordance with Illinois state law, we will retain biometric information only until the occurrence of the first of the following:
The initial purpose for collecting or obtaining such biometric information has been satisfied, or
Three years following your last interaction with us.
Washington and Nevada Residents
For Washington and Nevada residents please see our “Consumer Health Data Privacy Statement”.
For any questions, concerns, or further clarifications, contact QTIS AI at privacy@qtis.ai.
© QTIS AI 2025